Services
Customer Growth & Retention
Design journeys that earn loyalty.
Acquisition is step one. We build onboarding, lifecycle, and advocacy programs that increase activation, expansion, and lifetime value.
Key components:
- Onboarding flows & checklists
- Lifecycle messaging (email/in-app)
- Education hubs & help content
- Referral & advocacy programs
- Churn diagnostics & save offers
Community building and ambassador programs
Metrics we target
1. Activation rate
2. Time-to-Value
3. Expansion %
4. LTV/CAC
5. NPS
Metrics we target
1
Activation rate
2
Time-to-Value
3
Expansion %
4
LTV/CAC
5